Our Opal rangeВ was shortlisted for the #BeautyAwards2020 with ASOS. Part of our PURE OpalВ BioGlitterВ® range, SherbetВ is 100% plastic-free iridescent effect biodegradable eco glitter! We donвЂ™t guarantee that we will receive your returned item. If you are shipping an item over ВЈ20, you should consider using a trackable shipping service or purchasing shipping insurance. If you receive a refund, the cost of shipping will be deducted from your refund.Дepending on where you live, the time it may take for your exchanged product to reach you may vary. You will be responsible for paying for your own shipping costs for returning your item. If the item wasnвЂ™t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. Once the returned item is received, a gift certificate will be mailed to you. If the item was marked as a gift when purchased and shipped directly to you, youвЂ™ll receive a gift credit for the value of your return. If you wish to exchange an item then please return the original item(s) and place an order for the new item(s). Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.

If youвЂ™ve done all of this and you still have not received your refund yet, please contact us at items There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you havenвЂ™t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If you wish to return your order, please email us for the address with your order number and reason why you would like to return your items. Several types of goods are exempt from being returned. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If 14 days have gone by since your purchase, unfortunately, we canвЂ™t offer you a refund or exchange. For up to date information please check the link on this page. The following countries have reported delays at customs causing orders to be delayed. Unfortunately we cannot be responsible for delays caused by the shipping providers, however if your order has not been delivered within fourteen days pleas let us know and we will try and assist.Д¬ustomers from outside the EU may have to pay import charges as per their country. Sometimes the postal carriers experience delays for whatever reason. Please notify us of any issues with your order within fourteen days. Then please email and we will be happy to help. We cannot be held responsible for items once they have left our warehouse and are with our courier so we always recommend choosing tracked shipping. No orders are shipped on weekends or UK Bank Holidays.ДЄll our orders are sent out with an EcoStardust sticker on the envelope or box, if your order is a gift for someone and you don't want to spoil the surprise then please let us know and we'll keep the envelope blank. Orders placed after 1pm will be processed the following shipping day. We ship orders each week on Mondays, Wednesday and Fridays. We are able to offer custom rates so please get in touch if you require Saturday delivery etc.

Please see delivery rates below for your location.

Parcel of stardust